Doggy Daycare FAQ

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We're Happy to Shake a Paw Too...

 

Why does Tailz need copies of vaccination records? Will my dog's rabies tag work? We respect the trust our clients have in us. We also understand that saying the vaccinations were done is not the same as knowing when the vaccinations were in fact administered and when they are due next. The details on a rabies tag do not provide us with enough information to count as proof. 

We use a computerized system to help us keep track of when they are due next. This gives our clients the peace of mind they deserve knowing all dogs are vaccinated according to their veterinarian's schedule. 

Will the vaccinations I did myself work? They may work, however, we require the proof of purchase (the till receipt) and the sticker from the vaccination vile. Without both parts we cannot accept the self-administered vaccine. We will also count the vaccine as valid for 1 year only from date of purchase.   

Can I get my dog's grooming done while they attend doggy daycare? Of course. Speak to our Client Care Team Member to see about availability. Walk-in requests such as nail trims and brushings can be squeezed in. Full grooms take more time and will need to be scheduled in advance. 

Do you have a littles area? Yes, we do! Little ones have an area fenced off and exclusively dedicated to them and boy do they love it! Play structures that are more suited to their smaller statures are available for them to play on.   

How are dogs grouped together? We separate dogs according to size and play style.  

Are the dogs free to roam? Think of us like a supervised off leash park. We do have crates, however they are mostly used to allow a dog a place to nap, or occasionally for a time out. 

What techniques do your Canine Play Specialists use when handling dogs? It is our mission to us scientifically-based techniques when handling the dogs. This means absolutely NO dominating, NO alpha-rolling, and NO Cesar Milan anything. These are all techniques that can and often do cause fear and negative associations for dogs.  

What is your philosophy on dog training and handling? At Tailz, we believe in treating animals with the kindness and respect they deserve. It is our mandate to cause no undue harm or stress to an animal in our care. You may see us ask for your dog to have manners. Kindly offer our Team your patience while we work with your dog during its stay including at home time. Fortunately, repetition works... it just needs time. :)