Pet Wash | Haircut | Bath & Tidy | Hairy Beast | Cat Grooming
Please review our booking policies prior to scheduling your next appointment.
Our Booking Policies:
- One pet per appointment slot.
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Incorrectly sized pups will need to be rescheduled as our Pet Stylists need appropriate time allocated to complete the groom.
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Please arrive 5 minutes before your appointment to fill out any required paperwork.
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Late arrivals will be charged a $20 rush fee (more that 15 minutes past your appointment time.) We do our best to keep on time for our grooming appointments, showing up late means that we will likely have to allocate extra resources to having late arrival done in a timely manner.
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If you need to cancel or reschedule, please do so in your confirmation email or text us at least 24 hours in advance. We understand that unexpected events may occur, however lost revenue and time of our Pet Stylists need to be compensated accordingly. Fees must be paid prior to rebooking.
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Cancellations with less that 24 hours notice will result in a Late Cancellation Fee of $30. A minimum of 24 hours advance notice is required should you need to cancel or reschedule an appointment.
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No shows will be charged a $50 fee. A prepayment of $25 will also be required when booking the next appointment. This prepayment will be applied towards your next groom.